Shipping policy

Shipping Policy

Processing Time:

Orders are processed within 1-2 business days.

Shipping Rates:

Standard Shipping:

    • Cost: $8 USD.
    • Free standard shipping on orders of 2 or more kits.

3. Delivery Times:

Delivery times vary based on destination and shipping method.

Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.

4. International Shipping:

We offer international shipping.

Shipping costs and delivery times are calculated at checkout based on your location.

Please note that import duties, taxes, and charges are not included in the product price or shipping cost. These fees are the responsibility of the customer and vary by country.

5. Order Tracking:

Once your order is shipped, you will receive a tracking number via email.

Use the tracking link to monitor your shipment's progress.

6. Lost or Delayed Shipments:

We are not responsible for delays caused by carriers or customs.

If your shipment is lost or significantly delayed, please contact us at contact@charmicollective.com.

7. Returns and Exchanges:

If you need to return or exchange an item, please refer to our Returns & Exchanges page for instructions.